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Do you have questions about TruckTrax Online? Below you will find some frequently
asked questions which we hope will help you understand the product and what it can
do for you. It is important to us that you feel comfortable using TruckTrax Online
and can get any questions you have answered.
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What is TruckTrax Online?
TruckTrax Online is a web-based version of our popular Windows software called TruckTrax.
After receiving customer feedback about TruckTrax, a large number of our
clients wanted a way to access their information from any computer without having
to install another copy of TruckTrax. With the introduction of a web-based
version of the program, users can now access their information from any computer
that is connected to the Internet.
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How does TruckTrax Online work?
TruckTrax Online uses the power of web-based technologies to assist truckers in
managing the profitability of their trucks using data from their manifest, distance,
fuel, and various costs associated with operations. The information entered is used
to give real-time profit information in the form of a series of metrics. These metrics
include Pay, Cost, Fuel Cost, Net and Economy for both the month and the year. Having
this information is important in determining how profitable the trucks are operating.
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Why should I use TruckTrax Online?
Given today's ever-increasing need to know everything about the operations of your
trucks, TruckTrax Online will allow you to know exactly where your income is going
and what costs may be hidden in your operations. TruckTrax Online provides operating
metrics and reporting to help ensure that your trucks are reaching their maximum
potential and profitability.
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How do I get started with TruckTrax
Online?
To get started with TruckTrax Online, you can
Signup for a free trial. The trial period is for a single month, which we
feel gives you the ability to really try out our product and see if it works for
you.
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How much does TruckTrax Online cost?
We believe in keeping the cost for TruckTrax Online down to help ease the financial
burden that many drivers face, so we are offering TruckTrax Online for only $9.95/month
for a single truck. If you need to add more than one truck, each additional truck costs
only $4.95/month. This means if you have a fleet of 5 trucks, you pay only $29.75/month.
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Do I have to install anything to use
TruckTrax Online?
No. You just signup for TruckTrax Online and you can access your information from
any computer connected to the internet; this includes your laptop or desktop, or
even public computers in coffee shops and libraries.
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Can I upgrade from TruckTrax
to TruckTrax Online?
Yes. If you already own a copy of TruckTrax, we do have the ability to take
your data and upload it to be used with TruckTrax Online. Please note that you will
only have to pay for the use of TruckTrax Online each month.
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Can I use both TruckTrax and
TruckTrax Online?
Yes. But please note that the data you enter into each of these programs is different
and is not shared. This means you will have to enter the data into each separately
to keep track of your truck's profitability.
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Can I create account(s) for my driver(s)?
Yes. For each driver you enter into TruckTrax Online, there is an option to create
a login account for the driver. Please see the online help for further assistance
with this feature as there are some considerations when creating an account for
your drivers.
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If you have any questions, feel free to contact our Customer Support Team at 877.479.3654
or by email.
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